I just wanted to say that I bought a warranty from this company about 6 months ago. I had a wonderful salesman whose name was something like Kievy??? Anyway, he explained everything to me and when I had a little trouble at the dealership, he personally helped me sort it out. I know it isn't cheap, but considering I am on the road so much as a salesperson, it is worth every penny. I have even had my family get warranties on their cars!