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Tom

1 year ago

in Animoto Beats Slide at Their Own Game on AllFacebook
Hey JC,

This is Tom, one of the guys over at Animoto. Thanks for the candid feedback, and I totally hear ya: right now our protocol upon installing the app isn't ideal. In fact, it rather sucks. What it does when you install the app is to automatically make a video using your FB images (and also ones that you're tagged in) and then notifies the people that are in that vid that they've been tagged. At first we just thought this would be a good idea because a good portion of our users weren't even making videos, so we thought, "Hey, let's just make one automatically for them"--but since that then automatically tags that user's friends, we've run into some problems and received some pretty negative feedback (yours included).

We're working on a bunch of changes that will be live later today so that we hopefully don't run into this awkward situation again. Sorry about the inconvenience/embarrassment you experienced. We don't like to run the shady viral game, and would much rather been seen as protectors of the user experience.

Thanks,
TOM
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