DISQUS

How about this? I paid "full platinum" package for two years while getting only the 14 fuzzy channels that you get free plugging direct to cable without a box. I was listed for two years as "disconnect, yes" on the office paperwork, while listed on my cable setup page on TV as "disconnect, no" , since my bill was always paid in full. It only took two years and two tech supervisors standing in front of my TV screen to finally convince the telephone rep to finally turn on my service after two years. Now, and here is the "ala carte" part, they have been charging me $10 a month times 3 for 18 months kareoke, anime, and movie "on demand" monthly services I did not order. Incredibly, the services are listed in the on demand menu as $0.00, and there is no box for subscribing, no charges listed. Yet I am told I must have ordered the services, perhaps by accident. No rep I spoke with has ever seen the screen I allegedly ordered from, or can tell me how to even "purposely" order the pay services, listed at $0.00. This is called service cramming in the telephone industry, and is highly illegal. I am in process of determining how and who to sue. Any thoughts? Charter Communications is the target. As soon as I find a reliable internet provider, I am going wireless and Direct TV. Good luck dealing with any of these creeps.