I agree with your opinion on Maxis broadband Service. My girlpal subscribe to it and she complains more about it than I do about my Celcom. She says she has to sit in a specific spot in her house to get any service at all.
Although oddly she says it gets better when it rains!
And the customer service should just be abolished so that Anand can save those $!
They make him sound stupid and ignorant!
Another galpal of mine works in Maxis itself&they have been practicing DANCING for their internal activities. That gave me a faint idea of What effort has been invested in getting customers happy!
She admits that the network has too many subscribers to cater for, loads of complaints and they are upgrading their towers.
My other peeved galpal isn't so convinced esp she can be in KLCC next to Maxis Towerand still have ZERO service.
I then remand myself of formerly thinking of switching from blue to red! Anyone tried Umobile or Wimax? I am still waiting for Wimax area to expand. Meanwhile,I'd have to 'surf' on my Celcom as it really comes in spurts but alot better.