Nothing but problems with my first and only order with ShopNBC. Extremely rude and obnoxious people in service areas after you purchase. Were to the point of yelling at me when I questioned the hold-up on a purchase that they had sent a confirmation on. I subsequently found a website for the jewelry wholesaler for one item I purchased that basically stated they (the wholesaler) 'dump' their non-sold items returned from retailers at this site to get rid of them. Now if they admit this, what does it say for the quality of the items for sale? You can take a guess.