Disqus - Latest Comments for oneforty

Re: Questions for OneForty.com - Squeejee

oneforty — Fri, 09 Oct 2009 19:10:16 -0000

Hi folks,

We're doing our best to hear and respond to developer feedback and better serve the community.

Our approach to the developer contract was wrong. We're working to make it right. Here's how:

Revised Publisher Registration Contract
* Effective immediately, the old Reseller Agreement is replaced with a Publisher Registration Contract. (View it here: http://oneforty.com/terms/p...
* This lets you register as a developer and claim your apps.
* We're still working on needed improvements to this contract to create productive terms of service that cover registration, claiming and optional donations

Two separate agreements:
* Publisher Registration Contract (applies if you wish to register for developer privileges to claim and edit your app)
* Reseller Agreement (future: will only apply if you wish to offer items for sale at oneforty.com when that functionality is rolled out). This contract will be developed as part of our ecommerce pilot program. Interested in being part of the pilot testing? Ping us at developers@oneforty.com.

Donations
* To revise the contract today, we had to temporarily disable the donation service.
* We have refunded all donations that were made under the terms of the old contract.
* We're revising the Publisher Registration Contract to allow us to turn donations back on for those who opt-in.

Reseller Agreement
* As part of our ecommerce pilot, we'll create a second contract for developers who wish to sell products on our site.
* Its terms will be more developer friendly and created together with your feedback.

Thank you for bearing with us while we work out these early kinks. We value your feedback, and we're anxious to make the Twitter community an even better place. As always, you can reach us at developers@oneforty.com.

Warmly,
the oneforty team

Laura, Mike, Michael and Robby

***NOTE: You do not have to claim your apps to get credit as the developer. Prefer no contract at all? We can add your name as the developer on a listing without you having to agree to anything beyond the site's general TOS.***

Re: Questions for OneForty.com - Squeejee

oneforty — Thu, 08 Oct 2009 22:57:11 -0000

sorry for the confusion over the opt-out interface. i just checked both apps to see if i could help switch that off for you, but i think you're set? FWIW, yes the contract opt-in has been there in the developer registration flow since alpha testing launched. thanks for taking time to help us understand all this better. please let us know any other thoughts, anytime.

Re: Questions for OneForty.com - Squeejee

oneforty — Thu, 08 Oct 2009 22:51:23 -0000

@bradleyjoyce and @patrick good call. we're going to separate the agreement that lets you claim and promote your apps from the reseller program agreement. we need something at the claiming stage to establish the terms of service for letting you edit your app, but the heavier reseller stuff can and should wait for later.

Re: Questions for OneForty.com - Squeejee

oneforty — Thu, 08 Oct 2009 22:16:51 -0000

this is laura, and i am personally and sincerely quite sorry i can't change simply waive the no removal policy on the spot even though you very politely requested us to. we ARE actively examining the policy. that's the best i can do tonight.

Re: Questions for OneForty.com - Squeejee

oneforty — Thu, 08 Oct 2009 21:22:45 -0000

Hey everyone, thank you for taking the time to help us better understand and better serve the developer community.

We read this and shared it with our investors, advisors and even our @oneforty and @pistachio Twitter readers. We're glad this conversation about the contract is happening. We've been trying to gather feedback via our developer alpha this summer and the Twitter API developers list. We're listening earnestly. We especially want to get this contract right before we start pilot tests that will let developers sell directly on oneforty.

There's also a bunch of things you didn't raise (others have) that we're changing. just a few of them:
-We already killed the "we get a share of offsite sales" clause
-We are seriously reexamining how to improve the minimum payments threshold and time delay before payments get sent out
-We're changing the cancellation terms

These -- and quite a few other -- things are being actively reevaluated. We know it's lame to hear "we're working on it" as our main answer to you right now, but that's the plain truth. Quick specifics on what you raised:

2.1 Needs to be more clearly expressed what this even means. This unclear language confused at least one developer into thinking our model is royalty based (it's not) and that all payments would be made to developers as "donations/gifts" instead of regular income (they're not going to be)
2.2 Trial versions should only apply to trial versions distributed through us. Not ANY trial version you ever share.
3.2 We're not trying to force you to provide phone support, so we need to rewrite that
4.0 FEES - we agree we need much more explanation and support around how we imagine all of this working
5.2 We need to work out fair terms under which the customer relationship gets shared. What's in the contract now ain't it yet.

We'd particularly love to hear your concerns about sharing the relationship with the customer fairly. (ie, the part about not contacting them in any way except to provide support.) That's a tough one to figure out. Whatever we end up with needs to protect developers, oneforty and honor oneforty community privacy expectations.

We feel strongly that the marketplace needs to grow as a partnership between oneforty and the communities it serves.

More on why we feel this way, from our FAQ http://oneforty.com/pages/f...

What if I disagree with the terms of the developer contract?
Tell us. We're here to cultivate and serve a community in which everybody thrives. If our terms preclude that, we're not doing our jobs, and we want to know it. We rely heavily on feedback from the developer community

Thanks for opening up this dialog and we look forward to more of it.

Warmly,
Laura, Mike, Michael & Robby (@oneforty)

Laura Fitton (@pistachio)
Mike Champion (@graysky)
Michael Macasek (@macasek)
Robby Grossman (@freerobby)

Re: Questions for OneForty.com - Squeejee

oneforty — Thu, 08 Oct 2009 18:13:39 -0000

BTW: in case you're wondering why we tweeted this before responding to it - we want to hear what developers concerns are. we have a comment to post here but didn't want to silence productive conversation that might result. we're glad it's being discussed and we're listening. thanks & more to come... -LJ

Re: Twitter Gets an Unofficial App Store [INVITES]

oneforty — Thu, 24 Sep 2009 03:45:38 -0000

Again, thanks to everyone above who took the time to comment and we hope to get you all in soon!

Re: Twitter Gets an Unofficial App Store [INVITES]

oneforty — Thu, 24 Sep 2009 03:44:30 -0000

It was the best way we could think of to expedite invite approvals for Mashable's loyal readers. Those 140 disappeared pretty fast. Extraordinarily fast. (thanks all!) Even though they zapped away we will work hard to get as many readers who used the code in in the coming days and weeks. REALLY appreciate everyone's patience in the meanwhile, and incredibly grateful for the interest and energy around this. Warmly,
Laura

Re: Twitter Gets an Unofficial App Store [INVITES]

oneforty — Thu, 24 Sep 2009 03:42:00 -0000

We screwed up somehow. I think it was the "welcome to the alpha" emails we were sending in the last few days. There was a typo if those said the 24th, as yes, the embargo we reqested was for the 23rd. I really apologize for that @fortunalee, cuz it sucks if you respect a request like that and get left behind as a result. Again, sorry for that, and THANK YOU for your interest in the project.

Warmly, Laura

Re: Twitter Gets an Unofficial App Store [INVITES]

oneforty — Thu, 24 Sep 2009 03:40:18 -0000

Wow... everyone above.. just THANK YOU so much for the kind words. Sincerely. I hope we can remain useful to you! Warmly, Laura

Re: Twitter Gets an Unofficial App Store [INVITES]

oneforty — Thu, 24 Sep 2009 03:39:19 -0000

You're not stupid - clearly getting the 2 emails confused people! :-)

Re: Twitter Gets an Unofficial App Store [INVITES]

oneforty — Thu, 24 Sep 2009 03:38:28 -0000

Hi tyre - sorry for the troubles. Psyched to see that the login worked eventually and THANK you both for taking time to try it and taking time to comment. Warmly, Laura @pistachio

Re: A Family Defined (In High Definition)

oneforty — Tue, 22 Sep 2009 11:59:29 -0000

beautiful jeff - thanks for sharing!