http://disqus.com/by/mopsos/enSat, 14 Mar 2009 05:50:38 -0000http://www.pretzellogic.org/2009/03/11/why-time-saved-and-other-such-nebulous-metrics-are-a-cop-out-for-enterprise-20/#comment-7210500<p>I agree with you. The fundamental flaw with the ROI approach is that you are NOT using collaboration tools to reduce costs or to increase productivity, but to learn. And learning is like an insurance policy: you learn to kill bad ideas before they kill you. What's the ROI of going to Boston College? </p>mopsosSat, 14 Mar 2009 05:50:38 -0000