Disqus - Latest Comments for markbean

Re: McDonald’s Gives Itself a Year and Half to Get Into Chipotle-Fighting Shape

Mark Bean — Thu, 21 Aug 2014 16:13:38 -0000

My kids love the toys.

Re: McDonald’s Gives Itself a Year and Half to Get Into Chipotle-Fighting Shape

Mark Bean — Thu, 24 Jul 2014 17:30:16 -0000

Grey tasteless mystery meat is only good when you are poor or have no other options - like when you are traveling. Getting my order wrong 95% of the time just adds to my contempt for the chain. The egg McMuffin and the fries are good, the chicken sandwiches are just OK. Even my kids don't like eating there. They want the toy and that's about it.

Re: Cloud Poll: Does the FBI Raid on DigitalOne Change Your Mind About the Cloud?

Mark Bean — Fri, 24 Jun 2011 20:50:27 -0000

Sounds awful My sympathies to Marco - but where was the failover? One server goes down switch to the backup server? Sounds like the FBI discovered some amateurish systems architecture skills.

Re: Geek of the Week: Jeff Shuey, Kodak business development director, SharePoint guru

Mark Bean — Thu, 12 May 2011 00:09:28 -0000

Jeff Rocks!

Re: Exclusive first look: Jive’s new app store (social enterprise wars heating up)

Mark Bean — Fri, 08 Apr 2011 13:00:19 -0000

Couldn't have picked a better person IMHO.

Re: Exclusive first look: Jive’s new app store (social enterprise wars heating up)

Mark Bean — Thu, 07 Apr 2011 20:19:31 -0000

Partners got a look way before you buddy. It's cool though.

Re: Do Companies Need Vendors Like Jive Software?

Mark Bean — Wed, 30 Mar 2011 14:53:58 -0000

We're definitely a proponent of using change management effectively to win the hearts and minds of all involved. We have some top notch change experts here at C7 with some great experience. Can't wait to see your framework.

Re: Do Companies Need Vendors Like Jive Software?

Mark Bean — Wed, 30 Mar 2011 13:41:48 -0000

You don't need to spend a lot on strategy. A few weeks of consulting time focusing on the "why we're doing this" part and a good business and technology road map will uncover a deeper sense of purpose and lower the risk of failure.

I wonder if @Amy's company spent any time on strategy before deploying Jive?

Re: Do Companies Need Vendors Like Jive Software?

Mark Bean — Tue, 29 Mar 2011 16:39:38 -0000

It seems the successful Jive case studies are all run by excellent teams and followed a robust strategy, road map and vendor selection that involved end users and mapped against business and technical requirements.

Having seen Jive version 5 I can only conclude that if it's simplicity that's key to social business tool adoption, as you argue here, this will no longer be a problem. It's extremely intuitive. Even a CEO could use it.

Re: What Is Collaboration And Why Is It Important?

Mark Bean — Tue, 22 Mar 2011 14:55:27 -0000

Collaboration and communication with no loss of understanding or time. #socbiz

Re: Culture Trumps Strategy, Every Time

Mark Bean — Tue, 22 Mar 2011 14:26:05 -0000

I had an attempt at relating corporate culture, top management teams and performance to the social business revolution.
http://c7group.com/blog/201...
Comments and feedback are welcome.

Re: What Social Business is Really All About

Mark Bean — Tue, 22 Mar 2011 12:45:04 -0000

Great article Jacob.
I wrote a post on corporate culture and #socbiz late last year and would love your feedback.
http://c7group.com/blog/201...
Keep up the great work.

Re: 4 Signs of a Great E-Mail App

Mark Bean — Mon, 21 Mar 2011 22:11:25 -0000

No such thing as a good email app just one that improves collaboration. You are much better off with a "stream" like Facebook. That way conversations are public and searchable not trapped in someone's inbox.

Re: Trends at SXSW 2011: RWW Founder Richard MacManus Interviewed by WebBeat.TV

Mark Bean — Fri, 18 Mar 2011 20:08:02 -0000

"Status" said the right way. Priceless.

Re: RSA Breach: An Attack That Used a Social Media Booby Trap?

Mark Bean — Fri, 18 Mar 2011 18:29:06 -0000

The virus writers and hackers are "tooling up" for the next generation of attacks. Thank goodness for guys like these http://norman.com/ (a friend's company) who I know for sure are trying to stay one step ahead.

Re: Data: How Wealthy Corporations Spend On Social Business

Mark Bean — Mon, 14 Mar 2011 15:08:22 -0000

Consulting.

Re: Data: How Wealthy Corporations Spend On Social Business

Mark Bean — Sun, 13 Mar 2011 22:42:52 -0000

The golden ratio for us is:
- 40% Social Business Platform and Licenses (including 3rd party productivity apps)
- 30% Good Advice
- 20% Education
- 10% Rewards for Influencers and Star Employees, Launch Events.

That way there's still room for creativity.

Re: Boutique Analyst Firm Altimeter Adds Industry Leader Brian Solis to Its Team

Mark Bean — Wed, 09 Mar 2011 23:14:51 -0000

Ray - congratulations on launching Constellation. Definitely a star line up of talent. I'll email you - love to connect.

Re: Boutique Analyst Firm Altimeter Adds Industry Leader Brian Solis to Its Team

Mark Bean — Wed, 09 Mar 2011 23:12:37 -0000

We're big fans of your work so far over at C7 and never doubted your pedigree. I've met Charlene back in the Office 2.0 days. I'd love to talk some more. 916 342 6135 or mark@c7group.com

Re: Boutique Analyst Firm Altimeter Adds Industry Leader Brian Solis to Its Team

Mark Bean — Wed, 09 Mar 2011 14:08:29 -0000

That's great to hear Brian. I hope to catch up with you soon and I can't wait to see some of your work. The enterprise and change management is our focus too. We're excited about how social business is going to change the world of work.

Re: Boutique Analyst Firm Altimeter Adds Industry Leader Brian Solis to Its Team

Mark Bean — Wed, 09 Mar 2011 13:29:51 -0000

Congratulations to Brian. I have known him since his PR days and he certainly has knowledge of social media. I'm not seeing a lot of enterprise experience from Altimeter. Being able to turn strategy into results will require more than just a bunch of analysts telling people what to do.

Re: 1to1 Customer Champion: Five Requirements for Championing Customer Centricity

Mark Bean — Mon, 17 Jan 2011 19:23:36 -0000

Great article!

Re: Process: A Pragmatic Approach to Social Business

Mark Bean — Mon, 17 Jan 2011 14:08:57 -0000

Here's our process. http://www.facebook.com/#!/...

Re: Process: A Pragmatic Approach to Social Business

Mark Bean — Mon, 17 Jan 2011 12:10:16 -0000

Here's our slightly more robust process - http://c7group.com/wp-conte... - looks like we share the same graphic designer :-)
C7 Group is focused on getting the strategy right for our clients before they implement. We can also rescue the "ready fire aim" people who have failed to gain adoption by doing a poor job of strategy, planning, road map, education etc.

Re: Gartner Predicts Strong Growth for Both Enterprise SaaS and Social Software in 2011

Mark Bean — Mon, 20 Dec 2010 16:45:58 -0000

To do it right I think you have to start with a strategy and a roadmap and find out the top business and technology objectives for the next few years then selectively choose which one will have the best ROI the fastest.
You're just getting started at that point - next you need solid change management to win the hearts and minds of employees and process re-engineering skills to pull it all off.
Ready fire aim may work where you already have a "go get 'em' culture" driven by visionary leadership like Zappos but for most big enterprises they are still clueless as to the value of doing it right the first time and with the full support of the "C" suite!