Disqus - Latest Comments for lorisaitz

Re: How to Ease First-Time Attendee Anxiety

Lori Saitz / Zen Rabbit — Wed, 22 Jan 2020 09:28:58 -0000

What a fantastic idea! The more comfortable you can make first-time attendees and the more connections they make, the more likely it is they will return the following year.

Re: How to Get Current Attendees to Recruit New Attendees

Lori Saitz / Zen Rabbit — Fri, 15 Nov 2019 11:32:50 -0000

Great idea on having industry leaders reach out to prospects. One way to make it easier and more likely for them to take on that task is to write up a few sentences for them to use, so they can cut and paste and not have to take time thinking about what to write.

Re: Four Ways to Succeed With Direct Response Marketing

Lori Saitz / Zen Rabbit — Fri, 15 Nov 2019 11:22:58 -0000

Could not agree with you more, Steven. My post on LinkedIn yesterday was on this topic. I was making the prediction that a direct mail comeback is in the works. Just like Dan. 😀

Re: Post-Event Marketing Tactics That Leave a Lasting Impact on Attendees

Lori Saitz / Zen Rabbit — Thu, 14 Nov 2019 11:39:13 -0000

The other main reason someone attends your event is for the face-to-face networking. I would argue that it's actually the most important reason. Unfortunately, too many people have good conversations at an event and then don't make the time to follow up on those new relationships once they get back to their offices. That means they're missing out on opportunities (for new clients, referrals, partnerships, etc.). It could be valuable to also remind attendees to schedule time in their calendars for the follow up and make the effort of ongoing conversation.

Re: 7 Networking Tips for Sales Professionals

Lori Saitz / Zen Rabbit — Wed, 21 Jun 2017 13:27:51 -0000

Thanks for asking. Zen Rabbit is the name of my company. I help the quiet people get past their fear of networking so they can build relationships that serve their businesses.

Re: 7 Networking Tips for Sales Professionals

Lori Saitz / Zen Rabbit — Tue, 20 Jun 2017 09:37:11 -0000

Thank you for sharing these tips. Your ice breaker questions in #2 are so much better than the typical "What do you do?"! And your idea for gracefully leaving a conversation is spot on. How to do this is one question my clients ask all the time.

Re: You Should Be Dancing, Yeah: At Work

Lori Saitz / Zen Rabbit — Wed, 05 Oct 2016 14:37:16 -0000

Dancing is a great way to boost energy and renew focus. In college, my roommate and I would take study breaks and dance around our dorm room to Depeche Mode's "Just Can't Get Enough." Good thing there weren't phones with video cameras on them back then!

Re: Kickboxing Gym to Open Two More Arlington Locations

Lori Saitz / Zen Rabbit — Mon, 28 Sep 2015 19:17:07 -0000

They are open during lunchtime every day. As Mike said above, Monday, Wednesday and Friday, they open from 6:30-1:00 and then from 4:00-8:30 (except on Friday they close at 7:00). Tuesday and Thursday they're open from 11:00-1:00 and 4:00-8:30. Saturdays they're open from 9:00-1:00. It's only a 30 minute workout, so you should be able to get it done in those hours if you really want to.
There are trainers there to show you how to do each exercise, put your gloves on, take your gloves off and make sure you're using proper form. Nothing is virtual.

Re: Entrepreneurs On Fire: Our First 365 Days Income Report

Lori Saitz / Zen Rabbit — Tue, 31 Dec 2013 13:10:16 -0000

Impressed with your transparency and willingness to share the details of what you did and invested in to get from idea to where you are now. I've never seen anyone post something like this online, or even share with such detail in a closed-door session. It's very helpful. Thank you and best of continued success in 2014 and beyond!

Re: Just Say Thank You!

Lori Saitz / Zen Rabbit — Tue, 21 May 2013 13:34:03 -0000

YES! Not only is saying thank you the right thing to do / good manners, there's a financial benefit to it as well. As you alluded to Geoff, with the comment about how those who feel entitled will not be getting more referrals. On the other hand, those who do show appreciation are more likely to get more.
Especially in today's all-electronic communication based world, saying thank you with a tangible thing, like a gift or handwritten note is all the more important!

Re: How to Give a Meaningful "Thank You"

Lori Saitz / Zen Rabbit — Mon, 18 Mar 2013 15:07:05 -0000

What a well written article, Mark. Yes! It's all about making people feel important, special and valuable. I don't know anyone who ever thought "I am getting too many kudos and feeling too valuable. This appreciation parade has got to stop!" Ha Ha. Sadly it's the other way around and some people go through years of wondering if what they're doing is of any value.
I agree with many of the comments here about going the extra step to craft a handwritten note. The recipient can then always pull it out and read it over on those days when he/she needs a morale boost.
Thanks for sharing the three parts of a Power Thank You. Those elements make an expression of appreciation truly meaningful.

Re: 5 counter-intuitive client appreciation tips

Lori Saitz / Zen Rabbit — Sat, 03 Nov 2012 13:01:04 -0000

Great tips, Heather. It's all about building authentic and strong relationships and encouraging engagement first. Saying thank you to clients has to be genuine, and as you say, is not an opportunity for selling. Sales will follow naturally later. Anyone who follows your advice is surely not hurting for business.

Re: How I’m going to steal your client

Lori Saitz / Zen Rabbit — Fri, 12 Oct 2012 11:02:24 -0000

Right on Wendy. I've talked to too many advisors who are focused on what the regulations DON'T allow them to do in terms of marketing and client appreciation. Kudos to you for sharing with them what they CAN and MUST do to build strong client relationships.

Re: 5 Ways to Take Customer Loyalty to the Next Level

Lori Saitz / Zen Rabbit — Thu, 09 Aug 2012 09:23:04 -0000

That Jeffrey Gitomer book is one of my all-time fave biz books! Good recommendation.

Re: 5 Ways to Take Customer Loyalty to the Next Level

Lori Saitz / Zen Rabbit — Thu, 09 Aug 2012 09:12:49 -0000

It's about time this topic gets more attention. The article says "In this age of social connectivity, customer loyalty has become more valuable than ever." Pretty sure that's always been true. The thing that is new is that because so many transactions and relationships are built through electronic media, it's more important than ever to add elements of personal touch.

Laurie Hayes, in the comment below, has it exactly right with sending handwritten thank you notes. It's especially impactful (is that a word?) when you're not able to meet face to face with customers to reach out in some physical way. Humans need physical interaction with others. Thank you notes, gifts, other snail-mail delivered correspondence/packages are essential to building those strong, loyal relationships.

Re: I Won't Hire People Who Use Poor Grammar. Here's Why.

Lori Saitz / Zen Rabbit — Thu, 26 Jul 2012 09:43:26 -0000

What a brilliant idea! Bring on the grammar police. I can't believe how careless most people have become with their speaking and writing. Even the supposed professionals - journalists and broadcasters - make mistakes all the time. Drives me crazy. One of my all time favorite peeves is the misuse of I and me. Ugh! I'm so grateful for having grandparents and parents who corrected me throughout childhood, even though it was quite annoying at the time.

Re: Building Your Customer Appreciation Strategy - ForConstructionPros.com

Lori Saitz / Zen Rabbit — Fri, 25 Nov 2011 11:49:54 -0000

Great and simple ideas any business person would be smart to use, Barry. So simple you wonder why everyone isn't using them to their advantage. But since they're not, it's all the more powerful for those who will and do incorporate them into their marketing strategies. The power of genuine and authentic gratitude is truly incredible. Thank you for sharing these ideas.

Re: Why gratitude is good for business, year round - Fortune Management

Lori Saitz / Zen Rabbit — Fri, 25 Nov 2011 10:53:38 -0000

Great article! SO true that in business, when you acknowledge a client’s value - when you send a thank you - not only are you using good manners, you are employing the Law of Reciprocity – and setting yourself apart. Most business people are too busy, don’t make it a priority or just don’t know any better, so they don't take the time to show appreciation for their clients or employees. The ones who DO, reap the great rewards, financially and karmically.

Re: In Which I Tear Apart a Silly Story

Lori Saitz / Zen Rabbit — Thu, 24 Feb 2011 17:11:43 -0000

Bravo for being brave enough not only to write this, but to post it for all the world to see. You are not alone, although I'm sure it often feels like you are. Now, look at this new beginning you've created! You rock, my friend.

Re: I don't deserve this english muffin.

Lori Saitz / Zen Rabbit — Fri, 11 Feb 2011 22:07:03 -0000

I've been thinking about this in a new way recently. When you consider how we are all worthy of happiness and love just because we exist, think about how you love a baby. My family loves my baby nephew. Not because he's starting to walk or because he's smiling or because he's balanced the checkbook (which he has actually NOT mastered quite yet!). We love him because he IS. Because he exists. Same way we love our cats and dogs.

Not saying I've mastered this either, however see if you can think about that kind of love once in a while when you go to that place of not having "done enough." That we can feel it in those situations (for babies and pets) proves that it exists. And if it exists for one, then it exists for all - even you. :-)

Re: Oops! Forget to Send Holiday Cards to Your Clients?

Lori Saitz / Zen Rabbit — Fri, 14 Jan 2011 11:36:05 -0000

Great suggestion! In fact, sending greetings now is even BETTER than during the holidays because you will stand out more. Almost no one sends them now, so it's a great way to differentiate yourself.

Your dos and don'ts are right on too! Say thank you authentically, show your true gratitude and don't ruin it with any form of promotion.

Re: How To Build Personal Relationships with Customers

Lori Saitz / Zen Rabbit — Wed, 04 Aug 2010 15:17:25 -0000

The definition of CRM given by the experts at CRM Magazine can be intimidating to a business person not running a large corporation, so thank you for breaking it down to the basic 5 points, Lou. It all comes down to remembering that no matter what, you're working and building relationships with other humans. And most people don't feel they get enough personal attention or appreciation. So if you can fulfill that emotional need above all others, you will create loyal clients and a successful business.

Re: Is Your Business “Delivering Happiness”?

Lori Saitz / Zen Rabbit — Tue, 20 Jul 2010 13:19:31 -0000

Sounds fun! How was the event?

Re: Why Giving Back Is Good For Business

Lori Saitz / Zen Rabbit — Tue, 29 Jun 2010 10:46:22 -0000

Great article, Ann. Thanks for sharing some ideas of how people can give back. It's common for people think "giving back" means making a monetary donation. As you point out, contributing in a more personal way is even more rewarding. And certainly the ideas and ways to do that are as unlimited as one's imagination.

Personally, I totally agree with you that "there isn’t a greater instrument for world peace than the written word," so I'm all about worldwide literacy too!

Re: In Business? Be Brave!

Lori Saitz / Zen Rabbit — Wed, 02 Jun 2010 10:14:49 -0000

Good advice, Ann. Too many business people, particularly women, are afraid to be brave in those important areas you mention. No matter if the person you're sharing with agrees or not, the point is you are differentiating yourself and expressing a personality. People respect that!