Disqus - Latest Comments for lindajohannesson

Re: Woman Sued for $50,000 Over a Tweet

lindajohannesson — Tue, 28 Jul 2009 19:16:07 -0000

Funny, I thought you could tweet or say just about anything about your own personal experience - so much for freedom of speech (or tweet) - I'll be surprised if they see a penny, especially because it's probably true - normal people don't make this stuff up. And, how is this different than Oprah and her beef comment? Get used to it companies, you're going to hear a lot of comments you don't like - you can see them as opportunities to do better or to sue....hopefully more will adopt the former.

Re: Quid Pro No

lindajohannesson — Sat, 25 Jul 2009 17:53:36 -0000

I think there's a subtle difference between reciprocal behaviour and overall karmic balance. I will always try to be as honest and polite online as offline in both my giving and taking. But, as in the offline world, I may give energy and effort to some things of interest and take from others.I don't expect to get just because I give. All in all it balances out. I don't believe in quid pro quo for every transaction or relationship, but I do believe to achieve overall balance you've got to give a little to get a little. And let's face it, we all like to get a little!

Re: United Breaks Guitars: Striking bad at bad customer service

lindajohannesson — Mon, 13 Jul 2009 19:12:19 -0000

This is a FABULOUS use of social media and the storytelling skills are both professional and creative - many of us have seen this, but I wonder how many of us have heard a response from United? (ya, thought so!)
Companies - you have to catch up to your customers in the adoption, use and influence offered by social media