http://disqus.com/by/kszemro/enWed, 26 Aug 2009 10:37:42 -0000https://blog.goyello.com/2009/08/26/10-things-that-reduce-the-client-trust-to-arctic-zero/#comment-15420645<p>A good list, Maciej. Item 2 I would say: you may point on the client's mistakes, but do it in a clever way and always with an aim of finding a solution/better way. Everything is a matter of the way you communicate something. Whenever the client "feels" the right intention, it's probable that even an apparrently bad news will raise his trust instead of getting it to the arctic zero. </p>kszemroWed, 26 Aug 2009 10:37:42 -0000