Disqus - Latest Comments for kmonaghan

Re: Is Seth Godin Holding Brands Hostage?

kmonaghan — Fri, 25 Sep 2009 12:46:51 -0000

Jason,

I like the way you dissect Brand in Public with questions. Much better than the rants I'm seeing on twitter. (Although the best tweet so far in response to the controversy has been: "Seth is getting served his own meatball sundae." Clever)

A meta question: What's this going to do to Godin's credibility? Maybe nothing. Maybe a lot. It will be interesting to see what, if any, response there is from BiP. Thanks for the insight.

Re: Becoming A Social Business Is Your Next Big Challenge

kmonaghan — Fri, 11 Sep 2009 19:18:57 -0000

Nice insight, Jason. I guess it all boils down to two things:

1. Getting past the Industrial Revolution mentality that customers are faceless, nameless numbers. They're complex messy humans with needs. And...

2. Asking what do my humans need? Then providing it.

Thanks for all the thought provoking posts.

Re: Warm the Mug

kmonaghan — Thu, 30 Jul 2009 12:14:56 -0000

Reminds of the saying, "The difference between Good and Great is in the details".