Disqus - Latest Comments for kirstenwright

Re: Facebook Tests Pages Feed, Letting Fans See All Posts From Pages - AllFacebook

Kirsten Wright — Tue, 13 Nov 2012 15:38:37 -0000

The new facebook 'page feeds' feature is only going to work if the average FB user cares, not if the SM geeks do.

Re: The right time to tweet? Hootsuite thinks they know (and are willing to share!)

Kirsten Wright — Thu, 16 Aug 2012 11:13:31 -0000

Connor - thanks so much! I would love a few more details on improving it so that the scheduling spreads out more when you do a few at that same time? Thanks!

Re: Modified Tweet vs Retweet: Which style wins?

Kirsten Wright — Mon, 13 Aug 2012 11:54:06 -0000

Changing things like that don't really count as a 'modified' tweet, but if you are shortening it, or removing a section, I like to clarify that I have modified it. It's a preference thing... :)

Re: The right time to tweet? Hootsuite thinks they know (and are willing to share!)

Kirsten Wright — Fri, 10 Aug 2012 15:58:21 -0000

Actually, you can. you just need to change it in the settings to allow you to do so!

Re: The Weaponization of the Social Web And How To Deal With It

Kirsten Wright — Thu, 09 Aug 2012 16:54:08 -0000

I just wrote a post similar to this in the fact that we have to accept that one day, we will make the mistake as the brand and get this backlash. (
http://wrightcreativity.com... ) While it is a huge piece in how the brand handles it, I think you added a unique nuance: Why are we so quick to be so brutal to these brands? It's like we forget that behind the tweet/post/etc is another person, just like us, who messes up and has feelings. It's so easy to flame up when things happen, but unless it is blatantly awful (ie: celeb boutique and their aurora tweet?), we need to start being a little slower on the draw and nicer overall.

Re: Is ‘Blogging when you have something to say’ bad advice? Definitely.

Kirsten Wright — Fri, 03 Aug 2012 12:15:58 -0000

Congrats on the new show, by the way! That is so awesome :) it's going to be absolutely phenomenal, I am sure of it :)

I am glad to have you back over here, I have only posted about 8 posts since starting the job, so I understand. I plan on getting some time in soon to write some backup posts (ha!) so I have more to say ;)

Re: Is ‘Blogging when you have something to say’ bad advice? Definitely.

Kirsten Wright — Fri, 03 Aug 2012 12:14:47 -0000

Absolutely! The more often we force ourselves to work on our brain/creativity, the better we're going to be.

Re: What measurements should you be measuring in social media?

Kirsten Wright — Mon, 16 Jul 2012 11:34:50 -0000

Ron,

Solid points - but I didn't discuss content because it is a separate issue and one I kind of (maybe mistakenly?) assumed was a given. But yes, without solid content, all the ROI in the world won't save you! :)

Re: Comments, Disqus, and the ordeal…resolved?

Kirsten Wright — Mon, 16 Jul 2012 11:33:49 -0000

Wow! I have never heard them being this bad! I hope you can get it resolved :)

Re: Comments, Disqus, and the ordeal…resolved?

Kirsten Wright — Wed, 11 Jul 2012 11:38:10 -0000

That is awful to hear - they have been so awesome with regards to help for me in the past too. I haven't asked for anything recently, but have you tried reaching out to them on twitter @disqus_help?

Re: I just want my comments back…

Kirsten Wright — Thu, 05 Jul 2012 12:46:17 -0000

That is done through their Disqus settings - each person needs to do it on their own and then it pulls in when a comment is left.

Re: Cue my happy dance (and a new chapter in my career)

Kirsten Wright — Tue, 03 Jul 2012 23:12:06 -0000

THANK YOU!

Re: Cue my happy dance (and a new chapter in my career)

Kirsten Wright — Tue, 03 Jul 2012 23:11:58 -0000

THANKS!

Re: Cue my happy dance (and a new chapter in my career)

Kirsten Wright — Tue, 03 Jul 2012 23:11:51 -0000

Well, at least some of it makes sense ;) I am not one to always make sense, ever! And thank you!

Re: There is such thing as TOO much geekiness

Kirsten Wright — Tue, 03 Jul 2012 23:11:21 -0000

Definitely uses - but this one was just ridiculous ;)

Re: There is such thing as TOO much geekiness

Kirsten Wright — Tue, 03 Jul 2012 13:18:01 -0000

Have you seen wtfqrcodes.com? There are some doosies in there!

Re: There is such thing as TOO much geekiness

Kirsten Wright — Tue, 03 Jul 2012 13:17:47 -0000

That would be a good idea inside of the wake or to be shared with family - but for the entire world? Just odd...

Re: There is such thing as TOO much geekiness

Kirsten Wright — Tue, 03 Jul 2012 13:17:24 -0000

I'm sure this won't be the last one to do it...

Re: Tweets & Retweets IMPLY something! Stop kidding yourself.

Kirsten Wright — Mon, 18 Jun 2012 19:34:44 -0000

Exactly! Whether we want to be judged or not, we live in a world where everything we say, do and share will be...so we must expect that and keep it in mind when we say, do and share :)

Re: Tweets & Retweets IMPLY something! Stop kidding yourself.

Kirsten Wright — Mon, 18 Jun 2012 19:22:05 -0000

1. if you retweet someone elses complaint, you're saying something. You're saying that you want to help them spread it...which means you find value in it spreading. While it doesn't mean you have to fully agree with it, by resharing it, you're putting your name to the spread of it.
2. Twitter can be context-less, but I 100% think it SHOULDN'T be. I don't tweet something without making sure I agree with it, or I make a clear statement that I am resharing it because I don't agree, but think it is worth reading. The naivete of people is not an excuse for sharing things willy-nilly. We should care more about what we share than that.
3. I think it's awesome that you retweet me, but I would find more value in it if you reshared it because it was awesome not just because it was from me. :)

Your points are exactly why I said what I said, if we all thought more about what we shared and considered what it said about us for sharing it, maybe there would be a lot less unverified stuff and more real content that the people spent time to read and verify before aimlessly retweeting it :)

Re: Who is responsible for a good customer service experience?

Kirsten Wright — Tue, 12 Jun 2012 18:18:09 -0000

I think you added some solid points to the discussion - it's all about courtesy from everyone. If we were all just nicer in general, more helpful overall, we'd all be in better places :)

Re: Who is responsible for a good customer service experience?

Kirsten Wright — Tue, 12 Jun 2012 15:03:43 -0000

Ashley, that is another solid point I didn't include. Yes, it is often necessary to talk to a manager to get a solution, but it is important to remember to ask politely, since demanding it never gets us anywhere.

Re: Who is responsible for a good customer service experience?

Kirsten Wright — Mon, 11 Jun 2012 14:30:21 -0000

Monica, that is the key. If you are nice right off the bat to the customer service person, usually they really try and help because it's so rare :)

Re: Who is responsible for a good customer service experience?

Kirsten Wright — Fri, 08 Jun 2012 19:10:52 -0000

Absolutely - success will always come easier if both parties play nice :)

Re: Who is responsible for a good customer service experience?

Kirsten Wright — Fri, 08 Jun 2012 18:30:32 -0000

Brandi - thanks for the comment. I thought it was high time that customers were reminded that it takes 2 to have a customer service experience :)