Disqus - Latest Comments for jesus_hoyos

Re: Bienvenidos a la nueva era del portal Mundo Contact

Jesus Hoyos — Wed, 06 Jun 2012 14:34:46 -0000

Felicidades!!!! Exitos con el nuevo portal y este gran paso!!!

Re: I’m joining SAP AG.

Jesus Hoyos — Tue, 13 Mar 2012 18:18:24 -0000

Congrats! We will then need to talk soon about Latin America and collaboration!

Re: Silicon Valley continues it’s Latin America Discovery

Jesus Hoyos — Sun, 16 Jan 2011 20:13:47 -0000

This is really good for the region!

Re: 5 Cosas que aprendí de SCRM

Jesus Hoyos — Wed, 12 Jan 2011 15:28:39 -0000

Gracias por fomentar el Social CRM!!! Saludos!!!

Re: ¡Asiste a la reunión mensual del SMCMX, el lunes 30 de agosto!

Jesus Hoyos — Mon, 30 Aug 2010 12:53:18 -0000

La reunión hoy del #smcmx es en el aula Amado Aguirre, Edificio E. Aquí el Mapa: http://ow.ly/2wLIV

Re: An Open Letter to CRM and Social Media People

Jesus Hoyos — Fri, 27 Aug 2010 13:56:39 -0000

Jacob, you can take out "social media" in your post a use "call center" or "marketing" - we still have the same issue no matter what. We need more posts like yours to bring social media and CRM together in communities and organizations.

Re: Social Media, la nueva ruta del crecimiento.

Jesus Hoyos — Thu, 19 Aug 2010 23:14:01 -0000

Recomiendo... Social Media: la nueva ruta del crecimiento.... aqui esta mi review: http://www.jesushoyos.com/c...

Re: Meetup y Grupo Social CRM

Jesus Hoyos — Sun, 08 Aug 2010 17:17:02 -0000

Post sobre el meetup original del #globalscrm: http://www.jesushoyos.com/c...

Re: New Oldspice Campaign: Social Media or Social CRM?

Jesus Hoyos — Tue, 20 Jul 2010 21:37:37 -0000

a social media campaign -- did not see any community platform from them about how to be part of the brand, collaborate with others, where to buy it, no email follow up, no landing pages with a CRM, etc... but it is a great social media campaign... a very clever one.

Like Mark Tamis wrote: The use of the word 'campaign' actually says pretty much everything here.... this campaign should be extended to get to know the consumer and generate the demand with a continuing Social CRM strategy... if the have community of their own and invite others to participate and use the social channels to drive traffic and conversations to the community... then it could be part of a Social CRM strategy

Re: Sesión mensual SMCMX 28 Junio 2010

Jesus Hoyos — Fri, 25 Jun 2010 17:07:00 -0000

No tienes que confirmar. El evento es gratis... Saludos!

Re: ¿Quién es Javier Murillo Acuña?

Jesus Hoyos — Fri, 30 Apr 2010 15:24:04 -0000

Javier, aqui esta mi recomendaciona tu libro... excelente trabajo! kudos!

http://www.jesushoyos.com/c...

Re: Reunión Mensual – 26 de abril de 2010

Jesus Hoyos — Sat, 24 Apr 2010 20:06:11 -0000

Nuestro nuevo canal de livestreaming de nuestras reuniones mensuales #smcmx – http://ow.ly/1CG8X via @region4tv

Re: Reunión Mensual – 26 de abril de 2010

Jesus Hoyos — Thu, 22 Apr 2010 14:17:31 -0000

Nos informan del TEC que no tiene costo el estacionamiento para el #SMCMX. Solo tienen informar en la Puerta 1 (ver mapa) que vienen al #smcmx

Mapa: http://www.ccm.itesm.mx/nue...

Re: Social Media, la nueva ruta del crecimiento.

Jesus Hoyos — Wed, 07 Apr 2010 17:04:45 -0000

100% recomedable el libro... muy bueno... excelente... tuve el placer de leerlo... mis observaciones aqui:

http://www.jesushoyos.com/c...

Re: 7 Uncommon Free Tools For Marketers

Jesus Hoyos — Mon, 29 Mar 2010 18:16:58 -0000

Good List.

Re: How Passion Powers Everything

Jesus Hoyos — Thu, 18 Mar 2010 19:35:25 -0000

I agree 100% with you Chris. Thanks for the post. Hope to see you again in Mexico City!

Re: Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management

Jesus Hoyos — Tue, 16 Mar 2010 14:46:38 -0000

Jeremiah, thanks for putting this together with Ray. Great content. These 18 use cases can help align some future standards that are needed in the industry. I just wrote about it for my Latam audience - 18 ejemplos de como usar Social CRM - mi entrada sobre el ebook de Social CRM de Altimeter Group http://ow.ly/1n0TR - from the Latam perceptive these Social CRM use cases need to have some global characteristics since I believe that Social Media is a global initiative in the enterprise and have many local implications. Also companies need to fix their current customer service issues (well, all CRM issues) in order to provide a better experience in all channels, including the Social CRM channels, and last we need to integrate the social channels with all other CRM channels... otherwise we are creating more islands of information.

Thanks again for creating these use cases!

Re: 35 Great Social Media Infographics

Jesus Hoyos — Sat, 06 Mar 2010 18:48:12 -0000

Great compilation of infographics. Thanks for putting them together!

Re: Proyecto: Análisis Detallado del uso de Twitter en Puerto Rico (Introducción)

Jesus Hoyos — Fri, 05 Mar 2010 10:57:06 -0000

Miguel, me gustaria charlar contingo sobre el estudio de Twitter en Puerto Rico. Escribo sobre CRM y Social Media en America Latina... y soy de T. Alto. El tema me interesa mucho... Mi Twitter es @jesus_hoyos. Saludos!

Re: Primera Reunión del Año

Jesus Hoyos — Thu, 18 Feb 2010 00:14:50 -0000

Tengo el evento en Plancast en caso que quieran confirmar su participacion.
http://plancast.com/a/pgj/s...

Re: Web Strategy Matrix: Google Buzz vs Facebook vs MySpace vs Twitter (Feb 2010)

Jesus Hoyos — Sun, 14 Feb 2010 21:51:27 -0000

Wow! great analysis... good content to help you plan how to use these social channels...very helpful...

Re: #SCRM: How an Accidental Online Community Became an Offline Family

Jesus Hoyos — Fri, 12 Feb 2010 13:40:38 -0000

so true! great post man! glad you made it back to Atlanta before the new storm!

Re: Social CRM. Ready for action?

Jesus Hoyos — Sun, 11 Oct 2009 17:29:00 -0000

Like this very much... "Social CRM in this regard is the value driven, external execution of a Social Business strategy"... great article

Re: LinkedIn Launches Profile Organizer, Enters Salesforce Territory

Jesus Hoyos — Fri, 02 Oct 2009 11:10:00 -0000

Will LinkedIn turn into a CRM for SMB or Enterprises (or personal use), after adding adding CRM-like features (contacts, activities, to-dos, roles, calendars, etc). I think so... How about Google Wave and Facebook?

Re: Jefes Ejecutivos (CEOs) que usan Twitter … y algunos más

Jesus Hoyos — Tue, 29 Sep 2009 17:01:52 -0000

Mauricio, muy buena lista! gracias por incluirme. Seria bueno ver a los Ejecutivos de las empresas tradicionales en Twitter y en otros canales de Social Media tanto a nivel personal o como ejecutivos!