Disqus - Latest Comments for franswaa

Re: 7 Customer Onboarding Email Templates That You Can Use

frank barry — Tue, 23 May 2017 11:32:30 -0000

How are you pushing usage data to intercom for the usage based triggers?

Re: The Secret to a Masterful Table of Contents from Blackbaud’s Frank Barry

frank barry — Mon, 22 Sep 2014 10:14:18 -0000

Thanks for including Blackbaud in this project. Honored! :)

Re: Keep Calm and Write On| The Guide to Creating Fundraising Appeals that Work

frank barry — Wed, 13 Aug 2014 14:47:18 -0000

Hi, Csilla. Sorry about the trouble. You should have been taken to a confirmation page and gotten an email -- both including a link to access the full ebook. We will look into the issue.

Re: 3 Fundraising Experts Sound off on Donor Retention from the Donors Perspective

frank barry — Fri, 28 Mar 2014 20:46:26 -0000

Ouch! The "always asking" approach is a turn off for sure, Laura.

Sometimes nonprofits just need to share, engage and connect with their audience vs. always asking for $. That said, if you're a nonprofit that needs to raise money in order to exist you've got a tough decision to make every time you send out a communication. It's not a simple decision -- that's for sure.

Re: 3 Fundraising Experts Sound off on Donor Retention from the Donors Perspective

frank barry — Fri, 28 Mar 2014 11:10:58 -0000

Thanks Mark. Appreciate you sharing your comments -- patronizing surely isn't going to lead to keeping donors around. That's for sure!!

Re: 3 Fundraising Experts Sound off on Donor Retention from the Donors Perspective

frank barry — Wed, 26 Mar 2014 19:01:04 -0000

I think you hit the nail on the head Lance. It takes time! Of course, it's not rocket science, it's simply a matter or planning and priority. Pamela also brings up a good point … having an attitude of gratitude isn't always easy. If your highest levels of leadership are the ones who drive a culture of thanks throughout the organization then it's much more likely that your donors will feel the love!

Thanks for taking the time to share your thoughts and ideas!!

Re: Making Your First Donor Retention Calendar, Step by Step

frank barry — Wed, 19 Mar 2014 18:27:49 -0000

of course!! it's been fun. you and all the other contributors have made it awesome!

Re: Finding the Right Donor Database for Your Nonprofit (Updated)

frank barry — Fri, 28 Feb 2014 16:54:27 -0000

Thanks for the shout out's Lyndsey!!! :)

Re: 3 Ways Content Marketing Can Improve Donor Retention Rates

frank barry — Thu, 27 Feb 2014 11:13:36 -0000

Couldn't agree more, Hashim!!! It's got to be about the donor and their impact on the work being done. :)

Re: 10 Reasons to be at NTEN’s Nonprofit Technology Conference (#14NTC)

frank barry — Tue, 11 Feb 2014 10:26:40 -0000

The community orbiting around NTEN and the #14NTC is AMAZING!!! This conf. is really all about the people :)

Re: 20 Awesome Nonprofit Marketing Blogs You Should Be Reading

frank barry — Wed, 05 Feb 2014 14:35:03 -0000

Re: Show The Love: Thoughtful Engagement to Retain Donors [eBook]

frank barry — Thu, 30 Jan 2014 13:33:29 -0000

Thanks Kimberly!! Glad you found it useful and really appreciate you taking a second out of your day to let us know :)

Re: The 7 Keys to a Donor Retention Strategy Full of Thanks

frank barry — Wed, 22 Jan 2014 22:43:40 -0000

Thank @Claire Axelrad!! You're helping to lead way in generating a heavier conversation around donor loyalty and retention in 2014 ... and for that ... we're grateful!!

Re: Content Marketing for Nonprofits: Data, Insights, and Examples

frank barry — Wed, 18 Dec 2013 13:12:15 -0000

Hey Joleen ... thx for the response!! NTEN is a content machine :)

Re: 15 Techniques Used by Top Nonprofits to Boost Donor Acquisition and Online Fundraising Results

frank barry — Wed, 18 Dec 2013 12:20:50 -0000

Hey Rob! Sorry for not responding to this in a more timely manner. Shame on me.

Thanks for sharing your insight and providing the great resource from CauseVox. Apprecaite that!!

Re: 15 Techniques Used by Top Nonprofits to Boost Donor Acquisition and Online Fundraising Results

frank barry — Wed, 18 Dec 2013 12:18:39 -0000

David, I totally missed this comment. So sorry. Email me ... frank . barry [at] blackbaud .com

I'll find you something.

Re: Content Marketing for Nonprofits: Data, Insights, and Examples

frank barry — Fri, 06 Dec 2013 18:41:47 -0000

Hi Janine!

We built the graphic after the report data was ready. I don't know of any tools out there that will build you something like this. Most of the INFOGRAPHIC creation tools out there that I know of generate fairly canned output because doing something custom can't be automated

Re: Content Marketing for Nonprofits: Data, Insights, and Examples

frank barry — Wed, 04 Dec 2013 15:22:47 -0000

good point Rob. hard to get it all in the static graphic, but if you click on it and look at the interactive version you'll get more. ultimately, if you read the full report you'll get everything. i appreciate the feedback!!

Re: Content Marketing for Nonprofits: Data, Insights, and Examples

frank barry — Tue, 03 Dec 2013 14:38:29 -0000

Thanks for stopping by and sharing Alicia. Glad you appreciated the post!!

Re: Baby Boomers Now Key Source of Charity Gifts, Study Finds

frank barry — Fri, 09 Aug 2013 18:35:00 -0000

Thanks for covering the report Heather! Check out the infographic version that we released post report > http://www.blackbaud.com/ne...

Re: 15 Techniques Used by Top Nonprofits to Boost Donor Acquisition and Online Fundraising Results

frank barry — Fri, 09 Aug 2013 18:18:36 -0000

Thanks for stopping by Judy. You make a great point. I think real nonprofits who are doing positive work in this world have to work hard to show how their works is making a difference ... like Charity:water does. That way people can weed out those who are scammers.

Re: Content Marketing for Nonprofits [Survey]

frank barry — Thu, 18 Jul 2013 12:46:17 -0000

Thanks Marlene!! We're excited about the project and insights that will come from it!!

Re: Donor Acquisition: The #1 Way to Acquire More Donors Online

frank barry — Wed, 10 Jul 2013 00:59:38 -0000

hey Joe. most people use Google maps. their API is very robust. That said, it takes someone who is familiar with the tech and has done it before. You can find more info here https://support.google.com/...

Re: 15 Techniques Used by Top Nonprofits to Boost Donor Acquisition and Online Fundraising Results

frank barry — Wed, 10 Jul 2013 00:49:44 -0000

Ask Jon Dunn from BFAS http://www.linkedin.com/in/... ... he's the man behind their digital strategy. Happy to introduce you if you'd like.

Thanks for stopping by Stacy!!!

Re: 15 Techniques Used by Top Nonprofits to Boost Donor Acquisition and Online Fundraising Results

frank barry — Wed, 10 Jul 2013 00:48:14 -0000

Melissa, you should talk to Kristen G. http://www.blackbaudknowhow.... She is our resident Arts & Cultural community manager. Kristen has her ear to the ground and may have written about what you're asking for ... or have some examples for you.

Thanks for stopping by!! Really glad you enjoyed the examples.