Love that 28 social media management tools basic report. Amazing seeing American Airlines Tweeting 6000+ times a week. I think for the brand listening Zappos does a great job with whatever tools they use. I mentioned Delivering Happiness book by Tony Hsieh in a Tweet 2 weeks ago and they jumped in on the conversation. Amazing. Have a great weekend ~ Mike

Thanks for sharing Cindy, great post..

It's about that facebook messenger app added video call. :D Awesome post, keeps me up to date.