http://disqus.com/by/bwatson/enWed, 28 Jan 2009 15:41:00 -0000http://firechief.com/leadership/ar/ideas_without_borders_0109/#comment-5625597<p>I wish to add a comment concerningEMS-I had the honor of managing a small fire department that provided an ALS EMS, amongst all of the other fire services. I changed three things after my appointment, 1) change the attitude of "we get what they send" to this is a business and we need to collect 100%. 2) to achieve this, we implemented electronic billing to medicare/medicad from paper forms 3) we changed an outdated profile rate. This alone increased our collections over 40%. We always need to think outside the box, learn and expanded from others and not be afraid of change. Excellent article. Thanks. </p>bwatsonWed, 28 Jan 2009 15:41:00 -0000