Disqus - Latest Comments for Qin_Han

Re: about comments

Qin — Wed, 30 Jun 2010 11:00:43 -0000

thank you guys :) got it~

Re: about comments

Qin — Wed, 30 Jun 2010 10:47:05 -0000

test test test

Re: Choosenick! » Service Design Thinks 1 videos are now available online. Go check them...

Qin — Sat, 28 Nov 2009 05:00:18 -0000

finally!!!!!

Qin

Re: sweet sweet gifts

Qin — Sat, 28 Nov 2009 04:58:06 -0000

thank you michele, one more good book to order for the library :)

Re: two questions to Service Designers...

Qin — Fri, 27 Nov 2009 15:50:08 -0000

being part of the service team? that sounds really exciting! I am deadly curious about how it is carried out - wonder if you would like to leave a contact email, or we can skype a discussion about it?

Thanks for leaving the message!!!

Qin

Re: Choosenick! » From Designing Services to Design in Services

Qin — Sat, 10 Oct 2009 11:40:24 -0000

Seriously! you should write me thesis for me... also, your case study is completed - just wait for supervisor comments then I will send it for you to have a look :)

Re: Silent Design

Qin — Tue, 15 Sep 2009 14:51:58 -0000

it's never too late, in fact, it's superb!!!

It is very nice of you to take the time to reply and share such helpful information!

Thank you :-D

Re: PhD Thesis & Originality

Qin — Tue, 11 Aug 2009 17:18:54 -0000

Hi Nic,

Thanks for the reply and I am happy that I have got PhD friends in the field to share ideas and help each other - which makes we all better researcher! I really hope that this kind of relationships stay even after the PhD process. We shall bring it into the academic world, and make changes there as well :)

Re: Service Design reading list

Qin — Mon, 13 Jul 2009 12:33:52 -0000

Yes, will do :)

Re: Choosenick! » Jaimes Nel of Live|work has a new blog about service design

Qin — Sat, 25 Apr 2009 10:08:36 -0000

you guys have a good time :)

Re: Choosenick! » Designing Service Design Principles

Qin — Fri, 10 Apr 2009 06:05:42 -0000

Hi Nick,
Great to have some really practical insights from you!

the point of the principles actually changes through the design process is a very inspiring insight. it also reflects a changing role of the designer in the process as well...is it because of the change of audience at the different stages?

Keep good stuff coming :-)

Re: we are curious

Qin — Sat, 07 Mar 2009 06:28:40 -0000

hello Steph, yes, I remember you :o) I got my D40 from Amazon, and I think it is still half price now! Hurry~

Yes, photos promised to come soon, plan to take it to China for a conference in April - excited!

Re: Richard Buchanan on the 'Four Boundaries of Service Design'

Qin — Sat, 21 Feb 2009 08:38:40 -0000

thanks Jeff, that is something really handy to have :)

Re: Silent Design

Qin — Sat, 21 Feb 2009 08:33:46 -0000

Hello Sarah,

thank you for the comment and Yes, I will do.

The difference between Silent Design and Design Thinking... I suppose Silent Design happend regardless wehther the person is aware of the value of Design Thinking. As Gorb and Dumas suggests in the paper, often the silent designers are not recognised as part of a 'formal' design process. However, what interests me very much is that many service designers now is consciously selecting and involving silent designer in order to improve their perfromances. By introducing the value and some proper tools of Design Thinking, they manage to turn silent design into mindful design, which might be more sustainable for the development of a service system.

Qin

Re: Choosenick! » Service Designers needed at Engine

Qin — Fri, 13 Feb 2009 06:27:09 -0000

thanks Nick, will pass on to everyone I know :)

I would love to apply if I haven't got another year of PhD to do... hope that you find the people you guys are looking for !!!

Re: Brand Driven Innovation & Service Design

Qin — Tue, 03 Feb 2009 09:03:01 -0000

Thanks Joel.

I was watching the conference videos from SDC when I saw your comment - what coincidence :)

To be honest I always find words such as 'script' and 'blueprint' a bit not-so-right when they are used to describe human interactions - they are just to complex to be put into a script...

Maybe the influences on human behaviour a designer can put in to a service system is a better concept than believing that people will follow a script/ blueprint... I still need to find a better way/word to describe that... ummm...

Re: D2B2 keynote speakers

Qin — Wed, 21 Jan 2009 07:22:58 -0000

Oh yes yes yes, that's a good place to start :)

Thank you dear James!

Re: Three questions to the Service Design world

Qin — Tue, 20 Jan 2009 09:47:37 -0000

Hi Lauren, guess what... among the three questions, the second question is turning into my PhD research questions ! We shall definitely discuss it sometime~ I think I may visit London for some empirical bits in Feburary. Let's meet up!

Re: Three questions to the Service Design world

Qin — Tue, 20 Jan 2009 08:32:19 -0000

interesting spot on the BBC website, Xander... BBC is a very interesting company as a media organisation, they are actually very active in cross dicsiplinary research and business alliances :)

Re: test 3

Qin — Fri, 09 Jan 2009 19:39:20 -0000

test comments

Re: Choosenick! » Service Design job with Imagination at Lancaster: Go back to Uni to become a service designer!

Qin — Fri, 09 Jan 2009 08:58:13 -0000

Hi Nick,

I admit that I do not really know the details of the Lancaster's project in particular, but I do see the danger to put research and practice on a competition.

The two do have slight differences. Research, no matter what methodologies are used, mainly aim at creating re-generable knowledge and the actual design outputs sometimes are just by-products, while for practitioner the design solution is their main aim and the articulation of the knowledge comes along with it. However, researchers or practitioners, we all do a bit of both - creating knowledge and improving design. But it is a bit unfair to assess the project outputs with the same criteria when the starting points are fairly different.

I think in SD in the UK, the research is not taking a lead and most of our researchers are 'researching' the designers, using Case Study or Grounded Theory methodologies. However, researchers should also be allowed (even encouraged I would say) the chance to try out their theories/hypothesis/assumptions in real life projects, before such knowledge are consider generable. Remember that even SD companies have their early days...Although Action Research is not generally performed in many PhD research as far as I know, I do see the potential in young generation of postgraduate students who can combine high standard design performance and decent academic research (at least in our course at Dundee). That’s where the hope lies, where the future of new types of research can be created.

Don't forget that researchers have another responsibility other than researching what designers do – they teach. The knowledge they generates goes back to education and produce new graduates that goes to SD companies! The change in education may come slower than what happens in design business, but it does require a firm foundation in research of all kinds at all scopes.

I have no attempt to champion research over practice here. I just feel a bit sad to see that researcher and practitioners will be considered as competitors. What I particularly like about SD as a young community is the close relationship between research and practice here. Also I do know some service designers are/were in academia… it doesn't change the nature of what they are doing, only a twist in the perspectives.